Privacy Policy
Effective Date: 12/2/2024Bengoa Physical Therapy ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:a. Personal Information You Provide:
Name, address, phone number, email address, and other contact details.Medical history, health conditions, and treatment information.Payment and billing information.
b. Automatically Collected Information:
IP address, browser type, device information, and usage data collected through cookies and similar technologies.
c. Information from Third Parties:
Information provided by insurance companies, referring physicians, or other healthcare providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide physical therapy services and create treatment plans.To communicate with you regarding appointments, services, and updates.To process payments and handle billing.To improve our services, website, and patient experience.To comply with legal, regulatory, and contractual obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Healthcare Providers: To coordinate care with other healthcare professionals.Service Providers: Third-party companies that assist with operations (e.g., billing, scheduling).Legal or Regulatory Authorities: As required by law, to comply with legal obligations or respond to lawful requests.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or misuse. These measures include secure data storage, encryption, and access controls. However, no security system is foolproof, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
The right to access, correct, or update your personal information.The right to request the deletion of your personal information.The right to restrict or object to certain types of data processing.The right to file a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information about your interaction with our website. You can manage your cookie preferences through your browser settings.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies for more information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:Bengoa Physical Therapy
100 Carson Rd Ste B
775.455.0049
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.